Let’s say you run a grocery store and your computers go down in the middle of the day so you can’t process any payments. What do you do?

Let’s say your employees decide that since the problem was the company’s fault, they shouldn’t make the customers wait, so they let them take their food for free. What do you do about employees like that?

To see what happened when that situation occurred in West Hartford CT click here.

Takeaways:

• Do you trust your employees? How much?
• How do you train & motivate them to do what’s best for the company?
• Check out how Whole Foods does it .

Technorati Tags: management, small business, entrepreneur, team work