Category: Productivity

  • An Error Rate of Only 1 in 6 Million

    200,000 deliveries a day. 5,000 employees (many barely literate) and an enviable error rate without depending on electronic technology. And such dedication that when Royalty visits, Prince Charles (yes, THAT Prince Charles) adjusts his schedule to fit theirs, because they won’t deviate. What’s your error rate? Your dedication level? Read about the Dabbawala and see…